Create an institution identity with required members and handle the onboarding decision on the Paxos Platform.
This guide walks through creating an Institution Identity and responding to the onboarding decision. Institution identities require associated person identities for key member roles, so this guide covers both. This should take around 30 minutes.
Before creating an institution identity, create person identities for the individuals who hold roles within the institution — such as beneficial owners, authorized users, and management control persons.The required roles and the fields needed for each depend on the institution type. See Institution Types and Members for role definitions and Required Details for the fields to collect.Create a person identity for each required member:
Provide the institution’s required details and list the person identities created above as members with their respective roles.
Set ref_id to your internal identifier for this institution. It is stored alongside the identity so you can correlate identity records with your own records. It must be unique per identity.
See Required Details for the fields required by institution type. The example below creates a corporation:
The cip_id must be unique across all identities. If a 409 duplicate cip_id error occurs, either decline services for that institution or — if confirmed to be the same entity — create a new account linked to the existing identity instead.
Institution identities require document verification before an onboarding decision can be made. The identity will remain in PENDING status until the review completes, which may require uploading supporting documents.Set up a webhook consumer to receive these events:
If documents are required, see Enhanced Due Diligence for how to upload them.If the identity is stuck in PENDING for another reason, use status_details to understand what is blocking it.
In Sandbox, institutions will remain PENDING by default. Contact Support to advance the identity to APPROVED for testing.